Privacy

Effective Date: 13 October 2024.

At Mark Anthony's Driving School ("we," "us," "our"), we respect your privacy and are committed to protecting the personal information you share with us. This privacy policy explains how we collect, use, store, and share your personal data in compliance with the Protection of Personal Information Act (POPIA) and other relevant South African laws. By using our website and services, you agree to the terms of this policy.

1. Information We Collect 

We may collect and process the following types of personal information: 

• Personal Identification Information: Full name, email address, phone number, physical address, and identity/passport number. 
• Vehicle Information: Details regarding the type of vehicle used for lessons (manual/automatic). 
• Booking Information: Records of driving lessons, test bookings, and payment details. 
• Location Data: Information regarding your location to facilitate pick-up and drop-off services. 
• Communications: Any correspondence between you and our team, including inquiries, feedback, and support requests.

We use your personal data for the following purposes: 

• To provide driving instruction services: Including scheduling lessons, facilitating pick-up and drop-off services, and using vehicles for driving tests. 
• Communication: To send you updates, confirmations, and important notifications related to your lessons. 
• Billing and Payments: To process and manage your payments, including issuing receipts and invoices. 
• Compliance with the Law: To comply with any legal obligations, such as verification of identity for driving tests.
• Marketing: With your consent, we may send promotional material about our services, new offerings, or special deals. You can opt-out of marketing communications at any time.

3. Sharing Your Information 

We do not sell your personal information to third parties. However, we may share your information in the following instances: 

• With service providers: We may share your information with third-party service providers who help us operate our business, such as booking systems and payment processors. These service providers are bound by confidentiality agreements. 
• Legal compliance: We may share your personal information when required by law, regulation, or legal proceedings.

4. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Once the information is no longer needed, we will securely delete or anonymise it. 

5. Security of Your Data 

We take appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These include using secure servers, encrypted communications, and regular security audits. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights 

Under POPIA, you have the following rights regarding your personal data: 

• Right to access: You can request details about the personal information we hold about you. 
• Right to correction: You have the right to request correction of inaccurate or outdated information. 
• Right to deletion: You may request the deletion of your personal information where applicable. 
• Right to object: You have the right to object to the processing of your personal information under certain circumstances. 
• Right to lodge a complaint: You have the right to lodge a complaint with the Information Regulator of South Africa if you believe your privacy rights have been violated.

7. Cookies and Tracking Technologies 

Our website may use cookies to enhance your browsing experience and collect non-personal data for analytics. You can adjust your browser settings to refuse cookies, but this may affect the functionality of the website. 

8. Third-Party Links 

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of other sites. We encourage you to review the privacy policies of any third-party websites you visit. 

9. Updates to this Policy 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically.

10. Contact Us

 If you have any questions about this Privacy Policy or your personal data, please contact us: 

Mark Anthony's Driving School Email: madrivingschoola@gmail.com

Phone: 082 330 0587